|
FAQ: Why Should I Use Maelstrom Games?
|
|
The most frequent questions asked of us here at Maelstrom Games are shown to the right (and answered below) and in the categories linked above. For example, if you'd like to know more about our shipping policies, click on the Shipping FAQ link.
If you can't find an answer to your question, please feel free to contact us!
|
|
|
|
|
It's quite simple really.
We provide a good discount off recommended retail prices for all our customers, we match any other UK webstore's prices if you find them cheaper and we send your order free of charge - worldwide - as long as it's over £10! That means the price you see in red next to all our items is the price you pay regardless of where you live, and you'll receive your order as fast as possible.
What could be better than that?
|
|
What about other webstores?
|
|
There are, it is true, a large amount of webstores out there that offer items at around the same price as us. However, no other website offers free postage worldwide and many have hidden charges that aren't listed in plain view. That means you aren't always sure what you're going to pay, which can be extremely annoying.
Additionally, we're quite confident that our website is the best around. It looks good, is easy to navigate, easy to order and easy to pay. Quite simply, it's extremely easy to use.
|
|
Do you match their prices?
|
|
Absolutely. We are confident you will find our service and prices equal to or better than any other webstore out there, but if you do manage to find a cheaper alternative within the UK we promise to match and beat that price by a penny!
See the Price Promise page for details!
|
|
Aren't you just another faceless webstore after a quick profit?
|
|
Absolutely not! We're not some fly-by-night company with a poor record and even poorer service, we've been trading since 2002 and have taken a number of years to research what every wargamer wants in a webstore: a genuinely cheap, no hassle service from people that know the industry and gets items to them quickly.
Our team is always willing to help you and we're also steeped in wargaming experience - if we can't help you, nobody can!
|
|
Wargamers like you, plain and simple! We have a lot of experience in the wargaming field, both the actual wargaming itself and the hobby side of things, and our staff play regularly and even attend tournaments for various game systems.
|
|
Can i pop round to your place?
|
|
No problem - if you feel like dropping by, we are situated in the United Kingdom in the spiritual home of wargaming, Nottinghamshire!
Maelstrom Games Ltd
Matlock Mill
Hamilton Way
Mansfield
Nottinghamshire
NG18 5BU
United Kingdom
You should send all your cheques, postal orders and snail mail here, of course!
|
|
Of course! If you wish to ring us direct, please call
01623 238 919
during a normal working day!
|
|
Again, feel free, but thanks to the ongoing menace of spam we don't publish our e-mail on the website thanks to all those spiders and robots that rip e-mails from websites. If you want to send us an e-mail, please use the contact us page!
|
| |
|
